FAQ's

Is booking secure via this website?
Thoroughly secure – we use 128 BIT Secure Socket Layering Encryption to hide your card details from bad people.

What’s the Rome Hotel Galeno’s cancellation policy?
If you change your mind, you can cancel up to 24 hours before you’re due to arrive and we won’t charge you.

When do we pay?
You pay when you check-out. We only take your card details on booking to guarantee the booking.

Is there a deposit to pay?
No.

Do all the rooms have private bathrooms?
Yes they do.

Do all the rooms have air conditioning?
Yes they do.

Is it noisy?
Not at all, thanks to our fantastic Location just on the outskirts of the centre, you’ll always get a peaceful night’s rest – not like those hotels in the ”centro storico”.

Is it far from the centre?
Not at all – check our Location page for a clear idea. You can walk into the centre in less than 20 minutes.

How can we arrange parking in advance?
Just leave a note in the comments box when you book online.

How far is the Roma Hotel Galeno from St Peter’s and the Vatican City?
Seven stops (including one change) on the metro – about 20 minutes.

Is the Galeno disabled-friendly?
We’re friendly to everyone. We also have the facilities to accommodate travellers with limited mobility.

Which credit cards do you accept?
Visa, Mastercard and American Express.

Is breakfast included?
Yes it is.

Do you have a restaurant or bar?
No.

Do you have a terrace or garden?
Yes we do.

Are pets allowed?
Small animals, including children, are very welcome.